Dispensaries · Wineries · POS-Connected AI

The AI budtender your storefront deserves

ShopSupport embeds on your site as a branded shopping assistant — shortcuts, natural conversation, guided flows, and compliance built in. Connected to your live POS catalog.

Feature 1

Popular requests, zero blank-page anxiety

Shoppers tap curated chips — energetic flower, mellow pre-rolls, berry gummies — and jump straight into your catalog.

  • Configurable quick-start grid per store
  • Compliance disclaimer always visible
  • One tap into Guided or free-form chat
PRODUCT WALKTHROUGH

Every capability your shoppers actually see

The same widget your dispensary deploys — shortcuts, conversation, guided flow, and compliance — white-labeled to your brand.

Feature 1

Quick shortcuts

Curated chips for your top intents — no typing required. Compliance panel and Guided entry built into the welcome state.

Feature 2a

Natural budtended conversation

Warm, menu-aware replies that feel like your best budtender — not a rigid decision tree.

Feature 2b

Entity extraction & recommendations

Parses “berry flavored indica edibles” into structured intent, then returns POS-synced product cards.

Feature 2c

Guided flow — category, effects, potency

Same step engine as AiChatBot: product type, up to 2 effects, adaptive THC tiers from live catalog counts.

Feature 3

Individual product deep-dive

Shoppers ask about a specific SKU — brand story, format, potency — grounded in your catalog data.

Compliance

Policy alongside every recommendation

State warnings, medical disclaimers, and AI disclosure rendered in-context — not hidden in a legal footer.

BEHIND THE WIDGET

POS-connected platform underneath

The same agent stack powers your storefront widget — live catalog sync, analytics, and multi-store management.

ShopSupport
Store AI Advisor
Catalog Advisor
1,247 products indexed
Something relaxing for evening, under $40, in stock

Found 4 strains matching your query. Filtered by potency, price, and live POS inventory:

INDICA
Blue Dream 3.5g
18% THC IN STOCK RELAX
HYBRID
Gelato 3.5g
22% THC IN STOCK BALANCED
INDICA
Granddaddy Purp
20% THC IN STOCK SLEEP
CBD
Calm Gummies 10pk
5mg CBD LOW THC IN STOCK
SATIVA
Sour Diesel 1g
24% THC IN STOCK ENERGY
VAPE
Lemon Haze Cart
85% THC IN STOCK CITRUS
Ask about strains, effects, or what's in stock...
1,247 products
GPT-4o
AI Performance Live
Accuracy 94.7%
Response 142ms
Sessions 1,247
Conv. lift +23%
Sessions today
Top categories
Headphones 38%
Speakers 27%
Earbuds 21%
Accessories 14%
Recent queries
wireless under $100 247
noise cancelling 183
gaming headset 91
Query Insights
RESOLUTION RATE
88%resolved
847 resolved
112 open
PRODUCT GAPS
Queries with no catalog match
bone conduction 32
solar charging case 18
spatial audio earbuds 14
retractable cable 9
TRENDING SEARCHES
Admin · Analytics · Multi-store

One platform for every channel

Deploy the budtender on your site, kiosk, or SMS — then monitor conversions, sync latency, and catalog accuracy from a single dashboard.

99.2% Live inventory accuracy
<200ms POS sync
+23% Cart conversion
CAPABILITIES

AI that knows your catalog in real time

POS-connected assistants for dispensaries and wineries — trained on your inventory, policies, and customers

POS-CONNECTED

Intelligent product recommendations

AI that reads live inventory from your POS, understands purchase intent and compliance rules, and surfaces the right products at the right moment.

Recommendations Live
Something relaxing for evening, under $40, in stock
Blue Dream 3.5g
$32.00 · 18% THC
97%
Granddaddy Purp
$28.00 · 20% THC
91%
Calm Gummies 10pk
$24.00 · 5mg CBD
84%
Synced with Dutchie POS
CUSTOMER SERVICE · SOON

Resolution without escalation

Full-resolution support agents that query order history, loyalty points, and store policies via your POS APIs. Launching soon.

Support Chat Coming Soon
Can I use loyalty points on my pickup order?
Checking your account and store policy...
Yes — 450 points available. Applied $15 credit to order #4821.
POS-integrated resolution — launching soon
INTENT & API ROUTING

Every message to the right agent

Intent classification routes shoppers to the right handler — catalog lookup, compliance check, or POS query — in milliseconds. No rigid keyword matching.

Incoming message
Do you deliver to zip 84111 and can I use my loyalty points?
Intent classification
Delivery zone lookup
93%
Loyalty points query
88%
Product search
24%
Routed to POS + Policy Agent
12ms
UNDER THE HOOD

The infrastructure underneath

Production-grade systems for catalog sync, compliance filtering, and real-time POS retrieval

Agentic AI Solutions

Intelligent agents that query your POS, enforce compliance rules, and guide shoppers through complex purchase decisions autonomously.

Multi-Agent RAG Systems

Specialized agents for catalog retrieval, policy lookup, and inventory validation — working together for accurate, grounded answers.

POS API Integration

Connectors for Dutchie, Treez, Shopify, WooCommerce, and custom e-commerce stacks with real-time catalog synchronization.

Catalog Data Pipelines

Automated ingestion of product data, potency profiles, tasting notes, and compliance metadata from your POS and CMS.

Compliance Validation

Automated checks for age verification, purchase limits, shipping restrictions, and state-specific regulations before every recommendation.

Real-Time Inventory Retrieval

Live POS sync ensures every product recommendation reflects current stock levels, pricing, and availability.

Agent Orchestration

Multi-agent workflows that delegate catalog search, compliance checks, and POS lookups across specialized commerce agents.

Production Monitoring

Dashboards for conversion lift, AOV tracking, sync latency, and conversation quality across every deployed channel.

Built for regulated retail

Deep vertical expertise for dispensaries and wineries — where compliance and catalog complexity demand specialized AI

DISPENSARIES

Compliance-aware product discovery

Strain recommendations with potency filters, purchase limit awareness, and live Dutchie or Treez inventory sync.

Something relaxing, under $40, in stock?
3 matches. Blue Dream 97% · within daily limit
Synced with Dutchie POS
WINERIES

Expert guidance to checkout

Tasting notes, food pairings, club membership tiers, and DTC fulfillment — all connected to your live catalog.

Red wine for grilled lamb, under $50?
2019 Cabernet · 94% pairing match · ships to UT
94%
Match
$42
Price
In stock
36 btl

How ShopSupport works

From POS connection to live deployment — a continuous improvement loop for your store

1. Connect

We integrate with your POS and e-commerce APIs — Dutchie, Treez, Shopify, WooCommerce, or custom stacks — and begin ingesting your live catalog.

2. Train

Your catalog, compliance policies, and customer data are embedded and fine-tuned into domain-specific agents that understand your products and regulations.

3. Deploy

Launch your shopping assistant across web, kiosk, SMS, and embeddable widgets — wherever your customers reach you.

4. Optimize

Conversation analytics, AOV tracking, and continuous retraining improve accuracy and conversion with every shopper interaction.

Frequently Asked Questions

Deploy your POS-connected AI assistant

Tell us about your store and POS stack. We'll have you live with a trained shopping assistant in weeks, not months.

Deployment Metrics Live
Response time <200ms
Uptime 99.9%
Accuracy 94.7%
Cost reduction 60%