Guided selling · Live catalog · Compliance in the answer

Store expert AI agents

shopsupport.ai builds branded AI agents that reason over your live catalog, sell the way your best person sells, and stay inside the rules of your industry. Pick an industry to see the agent at work.

AI Personal Shopper

A personal shopper for the whole store

Tell it what you need and who it is for. It shops the whole store for you, department by department, and explains why each pick fits. In the shopper's language, inside the rules of every category.

  • One expert per department: baby, household, personal care, health, beauty and more
  • A single need becomes a cart across departments
  • Speaks the shopper's language, keeps the store's product names
BEHIND THE WIDGET

Insights your sales report cannot show

From one live dispensary deployment: 477 product seeking searches logged with session IDs, timestamps, and full query history. 451 started as a free form question. Top category: edibles (145). Top effect: uplifted (89 mentions). The same dashboard reads skin types, grape varieties or body styles in the other verticals.

30 searches returned no catalog match (6.3%). Every session is monitored and stored for compliance review. Product lookups, guided flow events, and unresolved threads included.

shopsupport.ai
Store Product Demand
Chat Analytics
1,247 products indexed
Something relaxing for evening, under $40, in stock

Found 4 strains matching your query. Filtered by potency, price, and live POS inventory:

INDICA
Blue Dream 3.5g
18% THC IN STOCK RELAX
HYBRID
Gelato 3.5g
22% THC IN STOCK BALANCED
INDICA
Granddaddy Purp
20% THC IN STOCK SLEEP
CBD
Calm Gummies 10pk
5mg CBD LOW THC IN STOCK
SATIVA
Sour Diesel 1g
24% THC IN STOCK ENERGY
VAPE
Lemon Haze Cart
85% THC IN STOCK CITRUS
Ask about strains, effects, or what's in stock...
1,247 products
GPT 4o
Product Demand Live
Demand 477
No results 6.3%
Chat entry 451
Top effect 89
Uplifted mentions
Top categories
Edibles 145
Flower 120
Prerolls 93
Vaporizers 61
Recent queries
uplifting sativa vapes 32
energetic sativa flower 24
berry gummies edibles 15
Query Insights
GUIDED FLOW
100%complete
26 completed
24 sessions
UNRESOLVED
No result and open queries
flower < 18% thc no_results
berry edibles under $25 no_results
vape for focus unresolved
cbd oil products 9.1%
EFFECT DEMAND
Product Demand · Sessions · Compliance

Demand signals from real shopper sessions

Category, subcategory, potency, and effect demand on one screen. Guided flow: 100% completion across 24 sessions. Drill down from uplifted (89) to edibles · gummies (37) to flower · THC ≥ 28% (31).

477 Product seeking searches
6.3% No result rate (30 gaps)
100% Guided flow completion
ANALYTICS

Every conversation leaves a demand trail

The agent tracks every product seeking search with category, subcategory, attribute and need breakdowns. In a dispensary that is potency and effect: edibles · gummies at 37, flower · THC ≥ 28% at 31, and the 30 no result gaps the POS never reports. In a drugstore it is skin type and concern; in a wine shop, grape and occasion. Every session is stored for compliance review.

Explore analytics →
Demand
477
Product seeking searches
Top effect
uplifted
89 mentions
No results
6.3%
30 unmet searches
Entry mode
Free form
451 of 477 searches
CAPABILITIES

AI that knows your catalog in real time

Branded agents trained on your inventory, your policies and your customers, in every vertical

CATALOG CONNECTED

Intelligent product recommendations

AI that reads live inventory from your POS or commerce platform, understands purchase intent and the rules of your category, and surfaces the right products at the right moment.

Recommendations Live
Something relaxing for evening, under $40, in stock
Blue Dream 3.5g
$32.00 · 18% THC
97%
Granddaddy Purp
$28.00 · 20% THC
91%
Calm Gummies 10pk
$24.00 · 5mg CBD
84%
Synced with the live catalog
CUSTOMER SERVICE

Resolution without escalation

Full resolution support agents that query order history, loyalty points, and store policies through your POS APIs, and answer with the same live data your staff sees.

Support thread Resolved
Can I use loyalty points on my pickup order?
Checking your account and store policy...
Yes. 450 points available. Applied $15 credit to order #4821.
POS integrated resolution
INTENT & API ROUTING

Every message to the right agent

Intent classification reads what the shopper means and routes it to the right handler: catalog lookup, compliance check, or POS query. A rephrased question lands in the same place.

Incoming message
Do you deliver to zip 84111 and can I use my loyalty points?
Intent classification
Delivery zone lookup
93%
Loyalty points query
88%
Product search
24%
Routed to POS + Policy Agent
UNDER THE HOOD

The infrastructure underneath

Production grade systems for catalog sync, compliance filtering, and real time POS retrieval

Agentic AI Solutions

Intelligent agents that query your POS, enforce compliance rules, and guide shoppers through complex purchase decisions autonomously.

Multi Agent RAG Systems

Specialized agents for catalog retrieval, policy lookup, and inventory validation, working together for accurate, grounded answers.

POS and Commerce Connectors

Direct connectors to Dutchie, Shopify, WooCommerce, Magento, Salesforce Commerce and product feeds, with real time catalog, pricing and inventory sync.

Catalog Data Pipelines

Automated ingestion of product data, attributes, specifications, usage and claims metadata from your POS, commerce platform and CMS, in any language.

Compliance Validation

Automated checks for age verification, purchase limits, shipping restrictions, product claim rules and regional regulations before every recommendation.

Real Time Inventory Retrieval

Live POS sync ensures every product recommendation reflects current stock levels, pricing, and availability.

Agent Orchestration

Multi agent workflows that delegate catalog search, compliance checks, and POS lookups across specialized commerce agents.

Production Monitoring

Dashboards for conversion lift, AOV tracking, catalog freshness, and conversation quality across every deployed channel, with a judged test suite on every release.

How we integrate the agent into your site

From POS connection to embedded widget. A continuous improvement loop for your store

1. Connect

We connect to your POS or commerce platform, Dutchie, Shopify, WooCommerce, Magento or a product feed, and begin ingesting your live catalog.

2. Train

Your catalog and compliance policies are embedded and fine tuned into domain specific agents that understand your products and regulations.

3. Deploy

Launch the agent on your website as an embeddable widget, one script tag, wherever your customers browse your catalog.

4. Optimize

Conversation analytics, AOV tracking, and continuous retraining improve accuracy and conversion with every shopper interaction.

Frequently Asked Questions

Deploy an expert shopping agent on your storefront

Connect your catalog, pick the departments and rules that matter, and launch on your storefront. Scoped per store, from a launch on one catalog to a platform fee plus usage.

Business Impact Live
Routine menu Q&A offloaded Up to 47%
Conversion with an AI agent 4×
AOV (engaged shoppers) +25%
Demand signals tracked 477

Routine Q&A benchmark from Ingka Group (IKEA) AI deployments. Conversion and AOV figures from Rep AI 2025 ecommerce shopper report (12.3% vs 3.1% purchase rate; +25% AOV with an AI shopping agent). Demand signals from live dispensary analytics.