AI Built for Regulated
Retail Commerce
Generic chatbots fail in dispensaries and wineries. ShopSupport builds agents trained on your POS catalog, compliance rules, and customer data — so every recommendation is accurate, in-stock, and regulation-aware.
Turn Every Shopper Into a Guided Buyer
Dispensary shoppers don't browse like typical e-commerce customers. They ask about effects, potency, consumption method, and what's actually in stock right now. ShopSupport agents connect to Dutchie or Treez and answer with live inventory — never recommending an out-of-stock strain.
Compliance is built in. Agents enforce daily purchase limits, age verification prompts, and state-specific regulations before every recommendation. A shopper asking for "something strong" gets matched to products within their remaining daily allowance, not just the highest THC on the menu.
Strain discovery goes beyond category filters. Our agents understand indica vs. sativa effects, terpene profiles, and cross-category intent — surfacing edibles, vapes, and flower that match what the customer is actually trying to accomplish.
Expert Guidance from Vineyard to Checkout
Winery customers ask about tasting notes, food pairings, vintage availability, and whether you ship to their zip code. ShopSupport agents know your full catalog — including club membership tiers, limited releases, and DTC shipping zones — and guide shoppers to the right bottle without human intervention.
Pairing recommendations go beyond "red with meat." Our agents understand tannin structure, acidity, and regional characteristics to match wines with specific dishes, occasions, and price points. A customer planning a dinner party gets a curated selection, not a generic category browse.
Wine club management is integrated. Agents know which tier a customer belongs to, what discounts apply, and when the next shipment is scheduled — answering membership questions and upselling upgrades in the same conversation.
Support That Scales Without Headcount
Full-resolution support agents that query order history, loyalty points, and store policies via your POS APIs. Join the waitlist for early access — launching soon for dispensaries and wineries.
Generic AI vs. Domain-Trained Agents
Your Store Deserves AI That Knows Your Catalog.
Tell us about your POS stack and whether you run a dispensary or winery. We'll connect to your APIs, train on your catalog, and deploy a shopping assistant in weeks.